For ages 21 and above

bn88 Responsible Gambling — Keep Yourself Safe

bn88 believes entertainment is only truly enjoyable when it stays within control. On this page you will find out how to monitor your betting habits, set limits, and get support when needed.

Safety Tools Available
24/7 Support
Self-Exclusion
21+

Responsible Gambling Commitment

Our Commitment

bn88 is an entertainment platform, and we want every player to play within their means and comfort. To learn more about the terms and conditions of our service, read the Terms and Conditions page — it covers everything related to account use, bonuses, and security.

Betting or playing casino games is just one form of entertainment — it is not a reliable source of income. Every game carries a mathematical house edge over the long term, so the possibility of losing money always exists. bn88 states this plainly because we want our players to stay informed.

We strictly prevent anyone under 21 from opening an account or playing. To learn about eligibility to use bn88's platform, protection of personal information, and data usage policy, see our Privacy Policy.

Core Principles of Responsible Gambling

1
Set a budget in advance. Before each session, decide the maximum amount you can afford to spend. Stop when you reach that amount.
2
Set a time limit. Playing for too long at a stretch weakens judgement. Watch the clock and take a break every hour.
3
Do not chase losses with bigger bets. Gradually increasing bets to recover lost money is a dangerous pattern.
4
Do not play with borrowed money or funds needed for essentials. Only use money you can afford to lose.
5
Play with a clear head. If you are angry, anxious, or under the influence of alcohol, take a break for the day.
6
Keep a balance with family and loved ones. If you feel that playing is affecting your social life, it is time to be careful.

Get Support

If you feel your gambling habits are getting out of control, bn88's live chat support is available 24 hours a day, 7 days a week. Speak in Bengali or English.

You can also contact us by email:
[email protected]


Concerned about a family member's gambling problem? Speak openly with someone close to them or seek advice from a professional counsellor.

Tools to Set Your Own Limits

bn88 provides several useful tools that let you manage your own betting patterns. If you have detailed questions about these features, you will find answers on our Frequently Asked Questions page.

Deposit Limit

Set a Deposit Limit

Set a limit on how much you can deposit per day, week, or month. Once the limit is reached, no further deposits can be made during that period.

Time Limit

Control Session Time

Set a time limit for how long you can stay logged into your account in one sitting. When the set time is up, you will receive a notification and be automatically logged out.

Account Break

Temporary Break (Cool-off)

Temporarily close your account for anywhere from 24 hours to 30 days. During this time no bets or deposits can be made — a simple way to give yourself a break.

Self-Exclusion

Self-Exclusion

If you feel you need to stop playing for a longer period, apply for self-exclusion. Your account can be closed for a minimum of 6 months or permanently.

Activity History

View Betting History

By accessing your account you can view a full history of all your bets, win and loss amounts, and deposit and withdrawal details at any time.

Support

Speak Directly with a Support Agent

Contact the bn88 support team via live chat or email. They will help you activate the right tool for your situation.

Warning Signs

If any of the following signs appear in yourself or someone you know, consider seeking support:

Spending more than your budget. You are spending more than the amount you planned each day or each session.
Trying to recover losses. After losing, you are placing larger bets to try to make back what you lost.
Spending too much time playing. You are spending more time playing than you intended and find it hard to stop.
Impact on social life. Your family, friends, or work relationships are being affected by your playing.
Restlessness when unable to play. On days when you cannot play, you feel irritable, restless, or anxious.
Cutting everyday expenses to bet. Money for food, bills, or family needs is being diverted to betting.

Where to Get Support

bn88 Live Chat

At any hour, day or night, bn88's trained support team is ready to help in Bengali and English via live chat. Discuss self-exclusion or setting limits — with complete confidentiality.

Email Support

You can also describe your issue or send a request by email. The bn88 support team will respond promptly and help you take the right steps based on your situation.
[email protected]

Family and Loved Ones

A family member or close friend is often the first to notice a problem. Talk openly with someone you trust — there is no shame in it. They can also stand by you and help find a way to get support.

Professional Counselling

Gambling addiction is a recognised mental health condition, and consulting a professional psychologist or counsellor is highly effective. Contact a local mental health centre — treatment is completely confidential.

Access for those under 21 is strictly prohibited

All bn88 services are for persons aged 21 and above only. Age is verified when opening an account, and any account opened with false information will be cancelled and deposited funds will not be refunded. If anyone you know is underage, prevent them from using this platform.

If there are underage members in your household using a shared device, use a PIN or password on the browser and always log out after playing.

Build Healthy Playing Habits

Before starting each session on bn88, remind yourself — this is entertainment, not investment. Enjoy the game without focusing on winning. If you lose money in a round, stop for the day rather than trying desperately to recover the loss.

A practical approach is to set a monthly entertainment budget — just as you would budget for cinema or a restaurant. The minimum deposit amount on bn88 is ৳200, so playing with small amounts is possible. Playing with smaller bets keeps the fun going longer and keeps risk lower.

If you ever feel your reliance on playing is increasing, contact bn88's live chat without delay. Activating self-exclusion takes only a few minutes, and while it is active you will not be able to log in even if you want to — it is a strong safeguard.

People often start betting to escape worry, loneliness, or stress. If this seems to apply to you, choose other entertainment instead of betting — reading, spending time with friends, or physical exercise are equally effective at reducing stress.

bn88 is committed to keeping its platform fully transparent. To learn more about us or get a sense of our values, visit the About Us page. We believe responsible gambling provides the best experience in the long run.

Remember, whether you have a desire to play or a problem — the bn88 team is always here for both. Seeking support is not a sign of weakness; it is a courageous and sensible decision.

Questions About Responsible Gambling

Self-exclusion is a serious step. It cannot be cancelled until the set period (minimum 6 months) has ended. Once the period is over, you can apply to bn88's support team, but there will be a cooling-off wait before the account is reactivated.

Yes, lowering the deposit limit takes effect immediately. However, if you want to increase the limit, a waiting period applies — this is intentional, so that limits cannot be raised on an impulse.

Start by having a calm conversation and sharing your concern. Let them know about bn88's self-exclusion option or deposit limits. If needed, seek help from a professional counsellor. bn88's support team is also available to speak with family members.

Any withdrawable balance in the account during self-exclusion will be returned via bKash, Nagad, or Rocket. Contact the bn88 support team for more details on this.

Yes. Gambling addiction is a behavioural problem that can affect people of any age or profession. Betting triggers a reward response in the brain that can gradually lead to a loss of control. However, with timely help, it is fully possible to overcome this problem.

No. All bn88 services are for persons aged 21 and above only. An 18-year-old, or even a 19 or 20-year-old, is not eligible to use this platform. If an account is opened with a false age, it will be permanently closed.

Have more questions?

Answers to common questions about responsible gambling or your account can be found on our detailed FAQ page.

Read FAQ

Related Pages