bn88 Terms and Conditions

General Terms

These terms and conditions ("Terms") apply to the bn88 platform and all its associated services. By accessing the platform, creating an account, or taking part in any game or betting activity, the user is considered to have fully accepted these Terms.

bn88 is an online entertainment platform that offers sports betting, casino games, slots, and other gaming services. All services on the platform are for entertainment purposes only and are intended for users of eligible age.

The Bengali version of these Terms is the authoritative version and applies to users in Bangladesh. bn88 reserves the right to amend these Terms at any time with prior notice.

Eligibility and Age Requirement

To use any service on bn88, users must meet the following eligibility requirements:

• The minimum age is 21 (twenty-one) years. No person under the age of 21 may use this platform in any way.
• Users must register an account using their real identity — creating an account under someone else's identity or a pseudonym is prohibited.
• A person may operate only one account. If multiple accounts are created, all of them will be permanently closed and the associated balances may be forfeited.
• Users must be of sound mind and use the platform of their own free will.

bn88 reserves the right to verify the age or identity of any account. A copy of a national ID card or passport may be requested for verification. If information is found to be false or incomplete, the account will be closed immediately.

Account Registration

3.1 Registration Process

To create an account on bn88, users must provide accurate and complete information, including: full name, active mobile number, email address, and a strong password. The information provided at registration will be used in the subsequent verification process.

3.2 Account Security

It is the user's own responsibility to keep their login credentials (username and password) confidential. Users are strongly advised not to share their password with anyone. If there is any suspicion of unauthorised access, the bn88 support team must be notified immediately.

bn88 is not responsible for any loss resulting from third-party access to an account, unless it is proven that the loss was directly caused by a security flaw in the platform.

3.3 Account Verification

Account verification must be completed before a withdrawal can be processed. Instructions for submitting the required documents will be available after logging in. bn88 reserves the right to put a withdrawal on hold until the verification process is complete.

Deposit and Withdrawal

4.1 Deposit

Funds can be deposited on bn88 via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (two hundred taka). Deposits must be made only from a mobile banking account registered in the user's own name. Transactions from third-party accounts will not be accepted.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawals will be made only to the mobile banking number registered to the account. Withdrawal requests are generally processed within 5–30 minutes. However, this time may increase if verification is required.

4.3 Transaction Responsibility

If an incorrect number or incorrect information is provided during a deposit or withdrawal, the transaction may be cancelled or delayed. bn88 will not accept responsibility for such errors. If there is any difficulty with a transaction, support can be sought immediately via live chat or email.

Bonuses and Promotions

5.1 Welcome Bonus

New members on bn88 receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000 — and to withdraw the bonus funds, bets totalling ৳1,000 × 25 = ৳25,000 must be placed.

5.2 General Bonus Terms

• Each bonus has its own wagering requirement and validity period — please read the terms of the relevant promotion before claiming it.
• Withdrawals cannot be made with bonus funds before the wagering requirement has been met.
• Attempting to claim the same bonus more than once may result in account suspension.
• bn88 reserves the right to change, suspend, or cancel any bonus offer.
• If evidence of bonus abuse is found, bn88 reserves the right to forfeit the bonus balance and close the account.

5.3 Other Promotions

The general terms of this section also apply to other promotions on bn88, including weekly reload bonuses, slot bonuses, and cricket special bonuses. The specific terms of each promotion will be stated in its description.

Betting and Gaming Rules

6.1 Validity of Bets

Once a bet on bn88 has been accepted, it cannot be changed or cancelled, unless bn88 itself cancels it. Users should check all information carefully before placing a bet.

6.2 Technical Issues

If the result of any game or bet becomes uncertain due to a software or server error, bn88 reserves the right to cancel that bet or game and refund the stake. bn88 is not responsible for issues arising from internet disconnection.

6.3 Odds Changes

Odds in the sports betting section may change in real time. The odds applicable at the moment a bet is accepted will be considered final.

6.4 VIP Program

bn88's VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs at each tier — up to 0.3% at Bronze, up to 0.5% at Silver, and up to 0.8% at Gold. Cashback is paid at the applicable rate on the week's net losses.

Prohibited Activities

The following activities are strictly prohibited on bn88 and will result in immediate account closure:

• Operating multiple accounts for the purpose of exploiting the bonus system.
• Using fraudulent payment methods or initiating chargeback processes.
• Using any form of hacking, bots, or automated tools on the platform's software or games.
• Colluding with other players to predetermine the outcome of a game.
• Allowing minors to access an account or conducting gaming activities on their behalf.
• Using the platform for money laundering or any other illegal financial activity.
• Any form of harassment or abusive behaviour towards other users.

Account Suspension

8.1 Suspension by bn88

bn88 may suspend an account temporarily or permanently without prior notice in the following circumstances: suspected breach of terms, evidence of fraud, suspicion of money laundering, or a request from an investigating authority.

8.2 Closure by the User

If a user wishes to voluntarily close their own account, they may contact the customer support team. All valid balances must be withdrawn before the account is closed.

8.3 Steps After Suspension

If an account is suspended, the user may contact bn88's support team by email to request resolution of the matter. bn88 will communicate its decision after the investigation is complete.

Personal Data Protection

bn88 takes the protection of users' personal data very seriously. SSL encryption is used on the platform, and collected data is used only for providing services, verifying identity, and meeting legal obligations.

For full details on how user data is collected, stored, and used, please read our Privacy Policy, which contains complete information on data collection, the policy on sharing information with third parties, and user rights.

Responsible Gaming

bn88 gives responsible gaming the highest priority. Gaming is an entertainment activity — it should never be considered a source of income. Please avoid wagering more money than you can afford.

Users can contact the support team to set gaming limits, take a temporary break, or use self-exclusion. If signs of gaming addiction appear, help should be sought without delay. For more information, see our Responsible Gaming Guide, which covers practical advice on keeping yourself safe and the available paths to support.

Participation in gaming activities by persons under 21 years of age is strictly prohibited. For ages 21+

Dispute Resolution

11.1 Complaints Process

If you have any dispute or complaint, first contact bn88's customer support team via live chat or email. The support team provides service in Bengali and English, seven days a week, twenty-four hours a day.

11.2 Resolution Timeline

After receiving a complaint, bn88 will complete its investigation within a reasonable time and inform the user of the outcome. Additional information or evidence may be requested in the case of complex disputes.

11.3 Final Decision

The decision of bn88's authority will be considered final, unless the user can present additional evidence through the designated appeals process. For general questions, see our Frequently Asked Questions section, which has answers to common questions about payments, bonuses, accounts, and gaming.

Changes to Terms

bn88 reserves the right to partially or fully amend these Terms at any time. For significant changes, users will be notified via the email registered to their account or through a notice on the platform.

Continuing to use the platform after changes have been made will be taken as acceptance of the new Terms. It is advised to check this page regularly to stay informed of the latest Terms.